"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job title: Customer Service Representative/Health Insurance Verifier/Insurance Specialist/Eligibility Representative
Location: Remote (CST)
Duration: 5 months
Pay rate: $17 per hour
Job Description:
Duties:
- This position will be completely remote and candidates can be sourced from anywhere in the US - as long as they're able and willing to support the CST schedule.
- Candidates must have a quiet and private working enviornment.
- Candidates must have a hard wired internet connection, WiFi will not suffice.
- Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances or complaints of moderate to substantial complexity. Completes day-to-day tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.
Skills:
- Previous experience in the healthcare industry 1-2 years with third-party benefits verification experience preferred.
- Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint.
- Excellent verbal and written communication skills.
- Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given.
- Demonstrated ability to handle challenging situations in a professional manner.
- Willingness to work varying tasks.
- Knowledge of healthcare pharmaceutical and services a plus.
Education:
- High School diploma and at least 1-2 years of customer service, insurance verification or related area required.
Languages:
Schedule Notes:
- Monday - Friday, 10:00am - 7:00pm CST
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
#INDCNT
Job Type: Contract
Pay: $17.00 per hour
Weekly day range:
Work Location: Remote