PRIMARY FUNCTION
The Dispatcher/Transport Coordinator functions as an administrative specialist at our corporate headquarters in Harford County. Responsibilities include receiving and facilitating medical transportation requests.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· Manage multiple crews to ensure resources are utilized efficiently
· Ensure appropriate level of service is provided
· Maintain communication with facility/patient to ensure up-to-date information regarding patient transportation
· Accurately complete documentation and ancillary forms
· Assist facilities with mediation of transport issues
MINIMUM QUALIFICATIONS
· MD EMT Certification Preferred.
· Customer service experience
· Possession of excellent oral and written communication skills
· Strong organizational skills
· Ability to multitask in a very fast-paced environment
· Knowledge of service area
· Strong data entry skills
· Proficiency in MS Office Suite
Work Remotely
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- EMT Certification (Preferred)
Work Location: In person