Job Description
Seeking an experienced, friendly, organized, & caring Front Desk Scheduling Coordinator with a positive attitude for a newly renovated & growing family-owned dental practice in Holly, MI.
Our practice prides itself on providing a friendly, caring, compassionate, and warm environment for both our patients and staff. Above all else, these attributes are what we look for most in a candidate. Skillsets are teachable, but attitude and compassion are inherent attributes of an individual. A self-starter with a positive attitude is paramount.
We are a paperless, high-tech practice that runs completely on cloud based software (Curve Hero) and Apple products. Experience with Curve Hero is a plus, but not required. Experience with Dentrix or other dental office software is highly desirable. A technical aptitude is also highly desired.
**The ideal candidate should be a self-starter, have solid customer service and phone skills, and have dental office experience.**
You will be responsible for the following:
- Patient Intake
- Patient co-pays
- Pre-treatments
- Collections
- Scheduling Appointments
- Confirming Appointments
- Processing payments
- Keeping hygiene and Doctor scheduling moving smoothly via appropriate scheduling
- Proactive management of the schedule to minimzie unproductive time.
- Some occasional Dental Insurance Processing
In addition to the above, you will be responsible for typical front desk office duties. You will promptly manage phone calls & emails, schedule and confirm appointments, fill scheduling holes if cancellations occur, keep patient records updated, collect and process payments, verify insurance eligibility, and various other duties as assigned.
The ideal candidate must be comfortable with a fast-paced, ever-changing environment.
Professionalism is mandatory, including verbal and written correspondence.
Experience with chair-side dental assisting is a plus, but not required.
Benefits:
- Paid Time Off (eligible after 60 days - includes sick time)
- Holiday Pay
- Dental Care
- Retirement plan w/3% company match
- Substantial quarterly bonus pay based on office goals/metrics
**Very competitive pay is dependent upon experience from $17.00 per hour.**
**This position is approximately 32 hours per week (see below). Additional hours may occasionally be available on Wednesdays to cover absences.**
The shifts would be as follows:
Monday 9:30a-6:15p
Tuesday 8:30a-5:15p
Wednesday 8:30a-1:15p
Thursday 7:30a-4:15p
Friday 9:00a-1:00p
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 28 – 33 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
Healthcare setting:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Dental office: 1 year (Preferred)
Ability to Relocate:
- Holly, MI 48442: Relocate before starting work (Required)
Work Location: In person