OBGYN West is seeking two full-time Clinic Service Representative for our Minnetonka, Eden Prairie, Chaska, and Waconia locations. Clinic Service Representatives are the first point of contact for our patients and guests, and work closely with patients, providers and other clinician staff in a fast-paced environment.
Hours can range from 7:30am-5:15pm.
Essential Job Functions:
- Creates a welcoming atmosphere by greeting patients and guests
- Performs timely and accurate registration and check-in for patient appointments
- Collects patient balances and co-payments
- Verifies insurance coverage
- Accurately schedules patient appointments
- Answers multi-line phone system with professionalism
- Other duties as described by the Clinical Service Representative Supervisor
Knowledge, Skills and Ability:
- Excellent organization and time management skills
- Ability to communicate in a professional manner with patients, providers and other clinician staff
- Ability to think critically, resolves problems, exercise initiative, judgement, and decision-making
- Excellent active listening skills and a strong service orientation
- Strong working knowledge of electronic medical records, with a focus on patient demographics and scheduling
Work and Education Qualifications:
- High school diploma or GED
- Related experience in a medical or business environment preferred
- Previous experience using electronic medical records preferred
- Previous experience and understanding of health insurances preferred
Job Type: Full-time
Pay: $21.66 - $29.18 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
Medical specialties:
Schedule:
- Day shift
- Monday to Friday
Work setting:
Work Location: In person