Chacon Autos is a reputable and well established, Texas-based business that has been around for over 60 years. We sell pre-owned vehicles to people looking for high-quality, low-mileage cars, trucks and SUVs - many of which are still under a factory warranty. We offer flexible credit terms for people with good credit, bad credit or no credit. We are the finance company for the majority of the vehicles we sell.
Job Summary:
As a Customer Service Representative, you will be responsible for managing and collecting outstanding accounts receivable from our clients. Your primary goal will be to ensure timely and accurate payment of outstanding balances, while maintaining positive relationships with our customers.
Duties:
- Contact clients to collect outstanding payments
- Identify delinquent balances
- Negotiate payment arrangements and settlements with clients
- Update account information and maintain accurate records of all collection activities
- Provide excellent customer service by addressing client inquiries and resolving any billing disputes
- Stay updated on industry regulations and best practices in collections
- Adhere to company policies and procedures regarding collections and privacy regulations
Requirements:
- Previous experience in customer service
- Proficient in using collection software and MS Office applications
- Excellent communication skills, both written and verbal
- Strong negotiation skills with the ability to handle difficult conversations professionally
- Exceptional attention to detail and accuracy in record keeping
- Ability to work independently as well as part of a team
If you have strong customer service skills we would love to hear from you.
Apply today to join our team.
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work setting:
Work Location: In person