Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center where we strive to give guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. The Hyatt Regency is managed by Marcus Hotels & Resorts whose corporate history dates back to the first Marcus Movie Theater in 1935. That was when our founder first established our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates.
What you will be doing:
- Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.
- Supervises and trains staff in the service of food and beverages according to standards.
- Communicates frequently with supervisors as to the progress of the day's work.
- Communicates frequently with guest contacts in order to ensure that their needs are being met.
- Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.
- Supervises and trains staff in maintaining inventory of necessary supplies.
- Process banquet bills on a daily basis.
- Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager.
- Supervises and trains staff to conform to Hyatt's high standards of quality and service.
- Make recommendations to his/her supervisor regarding improved methods and procedures so as to have a positive impact on guest/associate satisfaction.
- Establish and maintain effective associate relations.
- Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.
- Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.
- Attends all required Banquet Department and other meetings.
- Perform other duties as assigned.
What we are looking for:
- Ability to read, speak and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.
- Ability to respond quickly and accurately to guest requests.
- Ability to handle multiple tasks quickly and efficiently.
- Ability to lift 35 lbs. with reasonable accommodation.
- Knowledge of food preparation.
- Prior Banquet Server experience required. Prior hospitality supervisory experience preferred.
What’s in it for you?
- Medical, dental, vision and life insurance available after one month of employment
- Eligibility for 401K participation, with company match, following one month of employment
- Paid Time Off accrual starting on first day
- Discounts at Marcus Hotels & Resort locations including hotel, golf, ski, and spa
- Discounted movie tickets at Marcus Theater locations
- Career development opportunities
About Marcus Hotels & Resorts
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60 year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
We will verify through E-Verify the identity and employment eligibility of all persons hired. Marcus Hotels & Resorts is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
- Fine dining restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Coralville, IA 52241: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person