About Us: AH Technology is a leading provider of comprehensive managed IT services. Based near Palatine, Illinois, we are dedicated to offering top-notch technical support and innovative IT solutions to our diverse client base to businesses in Illinois and Wisconsin. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment.
Job Summary: We are seeking a skilled and dedicated MSP System Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our clients' IT infrastructure, troubleshooting technical issues, and providing exceptional technical support. This role requires a proactive and detail-oriented individual who can handle all technical challenges efficiently and effectively.
Key Responsibilities:
- Manage and maintain client IT systems, including servers, networks, and workstations.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Perform regular system monitoring, maintenance, and backups to ensure optimal performance and data integrity.
- Implement and manage security measures to protect client systems from cyber threats and vulnerabilities.
- Provide remote and on-site technical support to clients, addressing their IT needs promptly and professionally.
- Assist in the planning, implementation, and management of IT projects, including system upgrades and migrations.
- Develop and maintain technical documentation, including system configurations, procedures, and user guides.
- Collaborate with the IT team to ensure seamless service delivery and continuous improvement of our IT solutions.
- Stay up-to-date with the latest industry trends, technologies, and best practices to provide innovative solutions to our clients.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Proven experience as a System Administrator, Network Administrator, or similar role, preferably in an MSP environment.
- Strong knowledge of Windows and Linux operating systems, server management, and network protocols.
- Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
- Proficiency in managing firewalls, switches, routers, and other networking equipment.
- Familiarity with backup and disaster recovery solutions.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
- Relevant certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate) are a plus.
Why Join Us:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Professional development and growth opportunities.
- Engaging and collaborative work environment.
Job Types: Full-time, Contract
Pay: $78,797.00 - $85,260.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
- Overtime pay
- Performance bonus
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- System administration: 2 years (Required)
Work Location: Hybrid remote in Palatine, IL 60074