Job Summary:
As a part time Business Development Center (BDC) Representative at our car dealership, you will play a crucial role in connecting with potential customers, building relationships, and ultimately driving sales of our automotive products. This position involves answering inbound calls from prospective clients, understanding their needs, and effectively presenting the features and benefits of our vehicles. Your goal is to generate interest, set appointments, and contribute to the overall success of the sales team.
Salary: $15.00/hr
Responsibilities:
- Answer calls sales/ customer order calls promptly and professionally
- Introduce yourself and the dealership
- Communicate with the potential customer while maintaining a conversational and engaging tone.
- Clearly communicate the value proposition of our vehicles and dealership services.
Customer Relationship Management:
- Build rapport with customers by actively listening to their needs and concerns.
- Provide accurate information about available cars, financing options, and promotions.
- Address customer inquiries and objections in a professional and persuasive manner.
Appointment Setting:
- Schedule appointments for interested customers to visit the dealership for test drives, consultations and service department.
- Ensure timely and accurate entry of customer information into the CRM system.
Product Knowledge:
- Stay updated on the features, specifications, and benefits of the vehicles in our inventory.
- Attend regular training sessions to enhance product knowledge and sales techniques.
Team Collaboration:
- Collaborate with other departmental sales representatives, managers, and support staff to ensure a seamless customer experience.
- Ability to work well with others to achieve team based goals
- Other duties as assigned (During time where workload is light you may be asked to temporarily support other departments.)
Qualifications:
- Previous experience in outbound/ inbound phone sales, preferably in the automotive industry.
- Strong verbal and written communication skills and interpersonal skills.
- Confidence to positively direct those around you
- Attention to detail, focused on positive results
- Attendance/ Dependability
- Ability to work in a fast-paced and target-driven environment.
- Time Management and self discipline to excel in manual based environment
- Self sufficient problem solver
- Knowledge of automotive products and financing options is an advantage.
- Familiarity with Customer Relationship Management (CRM) software.
- Excellent organizational and time management skills.
Schedule:
- Monday and Thursday 4-8pm and Saturday 9 - 4pm
To apply: Email resume and cover letter to hr@cassillmotors.com Job Type: Part-Time
Pay: $15/Hour
Work setting:
Work Location: In person
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 19 per week
Schedule:
- After school
- Day shift
- Evening shift
Travel requirement:
Ability to Relocate:
- Cedar Rapids, IA 52404: Relocate before starting work (Required)
Work Location: In person