Requirements:
Must be nice, good at multi-tasking, have strong computer and typing skills, experience answering phone calls, and be reliable working a set schedule. Applicants must be friendly and courteous to patients and staff. Experience with eClincalWorks electronic medical records system, or another EMR system, is preferred.
Description:
We are a primary care facility in Durham, NC near the intersection of Highway 54 and Highway 55. We have four primary care providers and approximately 4500 active patients. We use an Electronic Medical Record to run the practice, so above average computer skills are required. We are looking for an applicant who could start work in the next 1-2 months, but can work around current obligations.
We are hiring for one full-time position working at our front desk from Monday to Friday. Starting hours will be 7:45am-5:00pm each day. In total, you will average working an estimated 36-40 hours per week.
Our goal is to find someone who wants to make a career out of medical administration and wants to consider becoming an office manager or practice manager at a medical facility.
Basic Tasks:
- Check patients in, process forms, and verify demographic information.
- Check patients out, collect payments, and schedule follow-up visits.
- Answer phone calls from patients and schedule appointments.
- Facilitate messages between patients and doctors.
- Verify insurances online or over the phone at time of check in.
- Obtain prior authorizations for patient procedures and prescriptions.
- Go through fax inbox and assign documents to doctors, manager, or nurse, based on need.
- Reply to patient emails and portal messages.
- Answer voice mail messages and return patient calls promptly.
- Scan documents into electronic medical records system.
- Go through mail and determine where incoming information needs to go.
- This list is not comprehensive, but most basic receptionist duties apply.
Benefits:
We are flexible with vacations and family obligations and have lunch provided for our staff up to three days per week. Full-time employees receive 8 paid holidays per year, two weeks of personal paid leave, $300 per month towards health insurance premium and out-of-pocket reimbursement funds, and $100 per month towards student loan debt. Starting rate is $17.00 per hour, with planned increase to $18.00 per hour after three months of positive performance.
Application:
The interview can be in-person, or through a Zoom video chat. If you are interested, please reply to Ryan with your resume and references.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
Healthcare setting:
- Clinic
- Medical office
- Outpatient
- Private practice
- Telehealth
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Ability to Relocate:
- Durham, NC 27713: Relocate before starting work (Required)
Work Location: In person