Front Office Coordinator
We are a growing fun friendly Orthodontic office looking for Front Office team members. We are currently looking for both Full Time and Part time positions.
We offer Health, Dental, Vision benefits and Bonus opportunities! Also as our office is growing at a fast rate, growth opportunities are available as you progress.
COME GROW WITH US!
*Compensation is based upon years of experience in the dental industry/orthodontic experience.
· Insurance Verifications
- Ensuring all patient information is in the New Patient charts for Intake to be completed
- Making sure all information has been uploaded to NP chart for first appointments
- Ensure all eligibility has been checked in amble time of patient visits is case new insurance information is provided and needs to verified
· Patient Management
- Check IN Patient Day of
- Organize and confirm all Forms have been completed
- Responsible to confirm future appointments
- Check OUT Patient/Schedule their follow up appointments
· Customer Service
- Answering VM’s, Phone questions, Email Questions from patients
- Responsible for dealing with service inquiries that come in from email, phone or VM
- Emailing Exam and Treatment Forms in advance of their appointments.
· Scheduling (**All employees must be able to take schedule appointments for New and Existing patients unless special treatment needed)
- Setting up New Patients in Dental Software
- Scheduling all Orthodontic appointments in accordance to positive flowing template
- Organizing and following up with patients to provide all the information needed to ensure a confirmed appointment.
- Make sure each month/week syncs with doctors schedule and available appointments match Dental Software
· General Office Duties (** All staff required to assist in the sanitizing the work environment)
- Supplies Management – Paper, Pens, Printer ink, Toilet Paper etc.
- PAD Station Monitoring – Cleanliness and Functioning
- Sanitize Check Out Area and Common Area
- Bathroom Monitoring Supplies/ Cleanliness
- Computer/Printer/Software Tech items – Call Tech Support
- Opening of the Day Office Duties
- Checking VM’s, prepping with back office ( giveaways etc. for the start of day)
Job Types: Full-time, Part-time
Pay: $18.00 - $30.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental Front Office: 3 years (Required)
Work Location: In person