Job Overview:
We are seeking a dynamic and experienced General Manager to lead our team and oversee the operations of our Under Construction - Brand New! Home2 Suites in Springfield, IL. The ideal candidate will be responsible for managing all aspects of the property, ensuring exceptional guest experiences, maximizing revenue, maintaining high standards of service and pre opening tasks.
Duties:
-Coordinate with the Hilton architectural and design team with various pre-opening aspects of the new construction hotel.
- Work with the Construction Project Management and Ownership team towards a successful opening of the new construction hotel.
-Work with various vendors to setup various hotel aspects like Wifi, Guest Key Card Systems, PMS, Market, Pool, Fitness, Patio, Laundry, Front Desk, Back Office and Breakfast and equipments
-Recruit and Mentor various department heads and other team members during the pre-opening process
- Develop and implement strategic plans to achieve operational goals
- Oversee day-to-day operations, including front desk, housekeeping, breakfast, their department heads and guest services
- Manage human resources functions such as hiring, training, and performance evaluations
- Monitor and control budgets to ensure financial targets are met
- Implement revenue management strategies to optimize profitability
- Foster a positive work environment and lead by example in providing excellent customer service
- Handle guest relations and resolve any issues or complaints promptly
- Supervise staff members to ensure efficient operations and adherence to policies
-Maintains strong knowledge of and relationships in the local market, including demand generators, competitor strategies, and community impact opportunities.
-Manages relationships with hotel vendors, negotiating service agreements as appropriate
-Ensures that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations, including pool, fitness, elevator and other equipment operations. GM has to be familiar with local laws and regulations.
Qualifications:
-Current/prior hotel general manager experience of 2+ years and/or 3+ years hotel rooms/operations and sales experience within major brands (Hilton, Marriott, IHG, etc.). Hilton Experience Preferred.
- Bachelor's degree preferred
- Strong understanding of budgeting and financial management
- Excellent communication skills with the ability to interact effectively with guests and staff
- Multilingual abilities are a plus
- Demonstrated expertise in guest services and customer satisfaction
- Proficient in supervising teams and fostering a collaborative work environment
We have 8 Hotels in central Illinois and growing. Join our team as a General Manager and play a key role in shaping the success of our Hotel. If you are a results-driven leader with a passion for hospitality, we invite you to apply for this exciting position with advancement opportunities.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 4 years (Required)
- Hotel General Manager: 2 years (Preferred)
Ability to Commute:
- Springfield, IL 62703 (Preferred)
Ability to Relocate:
- Springfield, IL 62703: Relocate before starting work (Required)
Work Location: In person