Consulting Radiologists, Ltd. is seeking a receptionist/scheduler for our Edina, MN location to effectively provide customer service to our patients and visitors of the clinic and to maintain an efficient front desk/reception area.
Responsibilities:
- Answers phones, schedules patient exams, answers inquiries from patients, referring offices, and other callers, retrieves and delivers accurate messages to clinic personnel.
- Greets and assists patients checking in for appointments.
- Coordinates maintenance of patient records and medical record requests.
- Communicates information to facilitate continuity of patient care and clinic workflow.
- Communicates and/or forwards exam information to patients, physicians, and clinic personnel.
- Performs a variety of administrative responsibilities ensuring smooth clinic operations.
- Maintain a high level of patient confidentiality in adherence with HIPAA guidelines.
- Other duties, as assigned, such as reminder calls to patients and monitoring report distribution queues.
Qualifications:
- Previous clinical experience including patient scheduling
- Superior customer service skills
- Medical terminology training/certificate a plus
- Basic computer skills
- High school diploma with some business school or vo-tech training preferred
Physical Requirements and Work Environment:
- Clinical setting/front desk.
- Sitting most of the work shift/extended periods of working at a computer.
- Use of hands/fingers across keyboard or mouse.
- Listen using a headset and/or speaking in person.
- Frequent speaking in English.
Hours:
Full-Time (benefit eligible)
Monday-Friday
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid sick time
- Paid time off
- Tuition reimbursement
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person