Associate Vice President – Pharmacy Home Infusion Services
Advocate Health
-Charlotte, NC
-Green Bay, WI
-Milwaukee, WI
-Oak Brook, IL
Advocate Health – Enterprise-wide role
*Comprehensive Relocation Assistance available*
· Job ID # R115896
· Schedule: Monday through Friday. Hybrid remote requiring on-site at all four Home Infusion locations. Charlotte, Milwaukee, Oak Brook, and Green Bay.
· Hours: 8:00AM-4:30PM
WHO WE ARE: Advocate Health is the nation’s third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:
Ø Atrium Health
Ø Advocate Health Care
Ø Aurora Health Care
Ø Wake Forest University School of Medicine
Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.
Come explore the enterprise whose accolades include: “Top Work Places”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”.
HOW YOU’LL MAKE A DIFFERENCE:
Accountable for enterprise-wide home infusion & specialty pharmacy operations and ensures network operations perform at a high level on all key organization strategies: Growth, Revenue & Operating Performance; Patient Safety; Consumer Experience; and Teammate Engagement. The leader ensures performance to growth and operating margin budgets; develops standard operating protocols, policies & procedures and ensures they are deployed throughout the enterprise-wide network; and drives the development and deployment of new treatment service offerings. This leader works collaboratively with the Post Acute, Acute, and Ambulatory Executive Management teams to implement organization strategies and effectively coordinates home infusion & specialty pharmacy services across the continuum of care.
Accountabilities:
- Oversees home infusion & specialty pharmacy network operations. Directs/leads site/branch pharmacy directors & managers, collaborates with site nursing leaders to ensure operations are efficient and support high quality & safe patient care. Minimizes service & materials costs while ensuring high levels of customer service and safety. Deploys operating standards and methods network wide. Ensures each site is compliant with applicable organization, regulatory and accreditation standards.
- Oversees home infusion network operating budget, revenue, operating margin & capital. Works with executive operations, finance, business development leaders as well as local site pharmacy leaders to develop home infusion site operating budgets and ensures both top line and bottom line performance to budget.
- Ensures profitable growth for the home infusion & specialty pharmacy network. Works closely with business development and local site pharmacy and nursing leaders to create & implement growth plans within each site’s service region. Evaluates new business opportunities, developing and deploying new service offerings throughout the network. Assists sales team with developing account relationships and maintains personal relationships with key account stakeholders. Ensures clinical services and operations support growth plans.
- Oversees enterprise wide home infusion & specialty pharmacy patient care provision and standards development. Deploys standards network wide. Ensures policies & procedures, care provision protocols, and safety methods are consistent with organization standards and industry accepted standards of care as well.
- Develops and ensures a culture and work environment that supports organization vision, effectively engages teammates, and provides for teammate development. Develops pharmacy staff training and development programs and deploys network wide. Oversees home infusion branch/pharmacy managers –hiring, performance management, development and discipline.
- Oversees home infusion & specialty pharmacy program revenue qualification practices and collaborates with Patient Accounts and local site pharmacy managers to support effective revenue cycle and accounts receivable management.
- Develops and implements home infusion product and equipment formulary standards. Collaborates with System Supply Chain as needed to aggregate network volume to achieve best pricing.
- Develops, tracks and intervenes as necessary to ensure performance to Key Performance Indicators (KPI’s) relevant to home infusion operations.
- Oversees network referral process and works collaboratively with Post Acute division Intake directors to ensure effective transition to home care. Develops home infusion and specialty pharmacy patient acceptance policies and works with Post Acute Intake leaders to implement.
- Performs human resources responsibilities for staff which include interviewing and selection of new teammates, promotions, staff development, performance evaluations, compensation changes, resolution of teammate concerns, corrective actions, terminations, and overall teammate morale.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of teammates supervised, comply with the policies, regulations and laws applicable to the organization's business.
WHAT YOU WILL NEED:
Education:
· Doctorate Degree in Pharmacy
Certification/License:
· Pharmacist License issued by the state in which the teammate practices
Experience:
- Typically requires 10 years of experience in pharmacy operations, demonstrating responsibility for increasingly complex components of operations over time. Must have Home Infusion Pharmacy experience. Demonstrated ability to oversee large, sophisticated pharmacy operations. Advancement management degree and completion of a pharmacy residency are preferred. Includes 5 years of management experience in leading multiple sites and/or sites over a large geography. Demonstrated ability to lead others.
Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.
Job Type: Full-time
Pay: $180,000.00 - $270,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
People with a criminal record are encouraged to apply
Ability to Relocate:
- Milwaukee, WI: Relocate before starting work (Required)
Work Location: On the road