Administrative Install Coordinator for HVAC & Plumbing (Santa Rosa)
Bragg Plumbing Heating & Cooling
Bragg Plumbing Heating & Cooling is a locally owned and operated residential and light commercial plumbing heating and air conditioning company providing plumbing, heating, and air conditioning maintenance, repair, and installation services to Sonoma, Marin, & Napa County residents since 1968!
We are searching for an install coordinator to join our team!
Install Coordinators must possess a diverse skill set, able to multi-task, work well under pressure and make sound judgement calls. Our clients are promised 100% Satisfaction Guaranteed, and our Install Coordinators are accountable for ensuring this happens during every single customer interaction.
Qualifications:
Previous experience in plumbing, heating, air conditioning industry
Previous customer service experience
Excellent communication skills
Computer savvy with strong excel and service titan knowledge a plus!
Previous administration experience helpful but not required
Dedicated to providing superior customer service
Ability to manage multiple priorities within a fast-paced environment
Duties:
Convert sold jobs through service titan software
Schedule installs and pre-sites with sales person, project manager and customer
Monitor completed installs and address any incomplete jobs
Verify Installers completed job checklist, upload photos, collected payment
Efficiently enter accurate and detailed records of client interactions and actions taken
Pull permits and any rebates through archon energy portal
Manage installers time cards
Finance customers
Track all field inspections and call backs on install crews
Monitor AR
Manage customer service
What we offer:
Full time employment
Top pay DOE plus incentives
Medical benefits
Dental benefits
Paid vacations
Paid holidays
401K
Culture building activities
Opportunities for advancement
Apply today!
Job Type: Full-time
Pay: From $62,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- install coordination: 1 year (Preferred)
Ability to Relocate:
- Santa Rosa, CA 95403: Relocate before starting work (Required)
Work Location: In person