HerbNJoy
Must have amazing customer service attitude, no cannabis experience necessary !
HerbNJoy is a premier cannabis retail brand and one of the fastest growing licensed cannabis retailers in the State of California. We pride ourselves in our service and professionalism as well as our dedication to providing customers the best quality products at the most affordable prices.
We are a quickly expanding start-up with a lot of opportunities for growth. Join the HerbNJoy team and be a part of the exciting, evolving cannabis industry!
Responsibilities
We are looking for a professional and enthusiastic Front Desk Associate who is very personable and passionate about cannabis. The Front Desk Associate is responsible for greeting customers, verifying customer identification, and providing excellent customer service.
What You Have:
- Friendly and energetic personality with a customer service focus
- Experience as a retail sales associate, sales representative or with data entry preferred
- Basic understanding of sales principles and customer service practices
- Hands-on experience with POS transactions
- Ability to multi-task and prioritize responsibilities
- Strong communication and interpersonal skills
- Entry-level knowledge of cannabis related vocabulary and products preferred but not required
What You’ll Do:
- Ensure high levels of customer satisfaction through excellent sales service
- Verify customers’ identification and check-in guests as they arrive
- Communicate effectively with others
- Ensure compliance with State regulations and HerbNJoy policies and procedures
- Learn to process POS System purchases (Treez experience preferred)
- Develop ongoing and long-term customer relationships through all support and interactions
- Other duties and responsibilities as assigned by management
Requirements
- Must be at least 21 years old and able to pass a background check
- Professional and tidy appearance
- Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts
- Previous cannabis, hospitality, food service or retail experience preferred
Job Type: Part-time
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Night shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person