Position Summary: To clean and stock guest rooms to ensure high standards of cleanliness.
Job Title: Guest Room Attendant
Department: Hotel
Reports To: Supervisor Housekeeping
FLSA Designation: Non-Exempt
License Type: Non-Gaming
Target Pay: Start - $22.59 One Year - $25.10
Essential Job Functions:
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents
- Adhere to cleaning procedures and instructions for use of cleaning agents
- Strip and make beds, changing bed linens
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
- Push and pull vacuum throughout entire room and empty trash
- Replenish amenities, linens, and supplies in guest room
- Sign for room keys, retrieve, push to assigned rooms and restock heavy cart
- Visually inspect room for cleanliness and appearance and signify completion for room
- Comply with attendance rules and be available to work on a regular basis
- Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns
- Answer immediately to requests from guests
- Load cart with supplies such as linens and amenities
- Enter guest rooms by adhering to proper procedures and ensure they are vacant
- Provide immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor
- Provide a check of all lights, television and clocks for good working condition
- Perform any other job-related duties as assigned
Qualifications:
- Must have the ability to communicate in English
- Self-starting personality with an even disposition
- Always maintain a professional appearance and manner
- Can communicate well with guests
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
Working Conditions:
- Knowledge of chemical cleaning agents and operation of various cleaning equipment
- Ability to push and/or pull equipment weighing up to 100 lbs
- Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces
- Frequent walking, bending, and stooping