Job Summary:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the service department and ensuring the efficient and effective delivery of services to our clients. This is a leadership role that requires strong technical knowledge, excellent communication skills, and the ability to manage a team. Prior management experience in a Nexstar member company is a plus. Nexstar management training is definitely a plus.
Duties:
- Manage and supervise a team of service technicians
- Provide technical guidance and support to service technicians
- Conduct regular inspections of work performed to ensure quality standards are met
- Troubleshoot and diagnose complex issues with HVAC/R systems, air conditioning units, refrigeration systems, etc.
- Design and implement maintenance programs for equipment and systems
- Develop and maintain relationships with clients to ensure customer satisfaction
-Order necessary parts, equipment, and supplies needed for service and installation jobs
- Ensure compliance with safety regulations and company policies
Requirements:
- Proven experience as a Service Manager or similar role in the HVAC/R industry
- Strong technical knowledge of HVAC/R systems, heating systems, air conditioning systems, refrigeration systems, etc.
-schedule weekly tech training meetings. Review and discuss callbacks.
-Take part in company departmental budget/goal setting and monitoring
-Perform ride-alongs to ensure all training and procedures are being followed
- Ability to read and interpret schematics and technical drawings
- Excellent leadership and management skills
- Strong problem-solving abilities
- Exceptional customer service skills
- Valid driver's license
We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for professional growth and development within our company.
If you are a highly motivated individual with a passion for delivering exceptional service, we would love to hear from you. Please submit your resume for consideration.
Job Type: Full-time
Pay: From $85,000.00 per year
Benefits:
- 401(k) 3% Match
- Company truck
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
Supplemental pay types:
Education:
Experience:
- HVACR: 5 years (Required)
License/Certification:
- EPA Type II (Required)
- driver's license? (Required)
Ability to Commute:
Ability to Relocate:
- Fairbanks, AK: Relocate with an employer provided relocation package (Required)
Work Location: In person