Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Take reservations and manage the waiting list
- Answer phone calls and assist with inquiries or reservations
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth guest seating and dining experience
- Handle guest complaints or concerns with professionalism and escalate when necessary
Skills:
- Experience working in a restaurant or food service environment
- Strong customer service skills with a focus on guest relations
- Proficiency in using POS systems, preferably Aloha POS
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Knowledge of phone etiquette and ability to handle high call volumes
- Ability to work well as part of a team
Please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Application Question(s):
Ability to Relocate:
- Hilton Head Island, SC 29928: Relocate before starting work (Required)
Work Location: In person