We are growing and looking for the perfect candidate to join our team as a Customer Service Associate!
You must have exceptional customer service skills, be friendly, willing to help, and have a positive attitude. This role serves as the first point of contact to each potential customer either in person or on the phone, and first impressions last forever!
Job responsibilities are as follows, but not limited to.
-Answer incoming calls and assist with questions
-Manage main email
-Confirm appointments
-Manage CRM system
-Assist sales team with misc. duties
-Scan completed files
-Schedule appointment requests for the sales representatives
-Check voicemail daily and promptly follow up on messages
-Respond to email inquiries and web requests
-Help increase social media presence
-Assemble and maintain sales packets/brochures for the sales team
-Manage lead intake platforms
-Scan invoices/upload to CRM system
-Process Warranties
BENEFITS INCLUDED BUT NOT LIMITED TO:
Full time employee Benefits Offered:
Company-paid Medical *Employee only
Dental Insurance
Vision Insurance
401(K) with company match
Short term disability
Voluntary life insurance
Paid Vacations *After one year
Paid Major Holidays
Paid time off
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Ability to Commute:
- Warrenton, VA 20186 (Required)
Work Location: In person