Job Summary:
We are seeking a skilled Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service, coordinating vehicle maintenance and repairs, and ensuring customer satisfaction. You will act as a liaison between customers and technicians to ensure a smooth and efficient repair process.
Duties:
- Greet customers and discuss their service needs
- Provide estimates for automotive services and repairs
- Schedule service appointments and follow up with customers
- Communicate with technicians to ensure timely completion of work
- Recommend maintenance based on manufacturer guidelines
- Address customer inquiries and concerns promptly and professionally
- Upsell additional services as needed
- Contributing to shop profitability and customer retention goals
Experience:
- Prior experience in vehicle maintenance or automotive service industry
- Strong sales skills with a focus on customer satisfaction
- Knowledge of automotive diagnostics and repair processes
- Familiarity with tire service, brake repair, and diesel engine repair
- Ability to estimate auto repair costs accurately
- Experience in auto service management is a plus
This position offers the opportunity to work in a fast-paced environment, interact with customers daily, and contribute to the success of our service department. If you have a passion for automotive service and enjoy helping customers, we would love to hear from you.
Job Type: Full-time
Pay: $750.00 - $2,000.00 per week
Day range:
- Monday to Friday
- Weekends as needed
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Spring, TX 77379 (Required)
Ability to Relocate:
- Spring, TX 77379: Relocate before starting work (Required)
Work Location: In person