At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.
As a Home Care Coordination Team Supervisor, you play a pivotal role in guaranteeing that individuals in our community who require our team's services can access the appropriate caregivers promptly.
In this capacity, you oversee a team of 7-12 staffing coordinators responsible for maintaining efficiency and organization in staffing HHA/PCA cases. Additionally, you will conduct regular check-ins with both the coordination team and clients, all while giving priority to urgent client situations and caregiver cancellations.
Home Care Coordination Team Supervisor Responsibilities:
- Manage a team of HHA/PCA coordinators to ensure efficient and accurate completion of documentation to ensure clients have seamless experience in obtaining caregivers to meet their needs.
- Build positive relationships with the team of coordinators, clients and families offering support, empathy and reassurance throughout their homeware journey.
- Conduct regular check-ins with team of coordinators to ensure work quality meets expectations, identify areas of improvement of service delivery and gather feedback.
- Be able and willing to step in to provide support when challenges arise and effectively de-escalate urgent situations and last minute caregiver cancellations.
- Provide regular and clear communication to leadership as well as clients and team members.
Home Care Coordination Team Supervisor Job Requirements:
- 2 year of experience in Home Care REQUIRED!
- 1+ years experience as a team lead/supervisor
- 1 year of experience as a Homecare Coordination Supervisor preferred
- Excellent Organizational Skills
- Superior Time Management
- Ability to shift priorities and adapt to changing needs quickly
- Excellent Attention to Detail
- Clear and Effective written and verbal communication
- Collaborative team player
Home Care Coordination Team Supervisor Benefits:
- Bonus opportunities!
- Great work environment
- Comprehensive Benefits
- And more!
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
Experience:
- Leadership/Management: 1 year (Required)
- Home Care: 2 years (Required)
Ability to Commute:
- Brooklyn, NY 11206 (Required)
Work Location: In person