Job Title: Service Writer
Job Summary:
We are seeking a skilled Service Writer to join our team. The Service Writer will be responsible for providing exceptional customer service, managing marine service requests, and ensuring efficient communication between customers and our service department.
Responsibilities:
- Greet customers and assist them with their service needs
- Write accurate service orders based on customer requests and inspections
- Communicate service recommendations to customers in a clear and professional manner
- Coordinate with technicians to ensure timely completion of repairs
- Maintain detailed records of all service orders and customer interactions
- Provide estimates for marine repairs and services
- Address customer inquiries and concerns promptly and effectively
Requirements:
- Prior experience in marine service writing
- Knowledge of general vessel systems, outboard engines, electronics, 12 volt systems, mechanical operations, and marine diagnostics
- Strong customer service skills with the ability to build rapport with clients
- Familiarity with marine estimating and marine repair processes
- Experience in marine service management is a plus
- Proficiency in outboard engine repair is advantageous
Join our team as a Service Writer and be part of a dynamic environment where your skills and expertise will be valued. We offer competitive compensation, opportunities for growth, and a supportive work culture. Apply now to become an integral part of our team!
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Deerfield Beach, FL 33442 (Required)
Ability to Relocate:
- Deerfield Beach, FL 33442: Relocate before starting work (Required)
Work Location: In person