Overview:
No experience necessary! We are seeking a dedicated Front Desk Receptionist to join our team. The ideal candidate will have a passion for patient care and possess the necessary skills to assist in ophthalmic procedures and examinations.
As the first point of contact for our eyecare office, the Receptionist plays a crucial role in providing exceptional customer service and administrative support. The ideal candidate will possess strong communication skills, attention to detail, and a friendly demeanor to ensure a positive experience for patients and visitors.
Responsibilities:
- Front Desk Management:
- Greet patients and visitors in a warm and professional manner.
- Manage incoming calls, schedule appointments, and answer inquiries promptly and accurately.
- Maintain a tidy and organized front desk area.
- Handle patient check-ins and check-outs efficiently, ensuring all necessary forms are complete.
- Appointment Scheduling:
- Coordinate appointment schedules for optometrists and other staff members.
- Confirm appointments with patients via phone or email.
- Manage appointment cancellations and rescheduling as needed.
- Patient Assistance:
- Assist patients with filling out paperwork and medical history forms.
- Collect insurance information and verify coverage.
- Address patient concerns or questions courteously and professionally, escalating issues to management when necessary.
- Administrative Support:
- Assist with various administrative tasks, including filing, scanning, and data entry.
- Process payments, including co-payments and outstanding balances.
- Maintain patient records accurately and ensure confidentiality.
- Office Coordination:
- Collaborate with other staff members to ensure smooth office operations.
- Communicate effectively with optometrists, technicians, and other team members to facilitate patient care.
This position offers the opportunity to work in a dynamic healthcare environment, providing essential eye care services to our patients. If you are passionate about eye health and enjoy working in a collaborative team setting, we encourage you to apply for this rewarding role.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person