Job Overview:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Manage appointments and reservations
- Maintain a tidy and presentable front desk area
- Assist with administrative tasks such as data entry, filing, and correspondence
- Coordinate projects and tasks as assigned
- Provide excellent customer support to address inquiries or issues promptly
Requirements:
- Proven experience in a front desk or customer service role
- Strong organizational skills with attention to detail
- Knowledge of office management procedures
- Familiarity with phone systems and office equipment
- Experience in a dental or medical office is a plus
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you are a proactive individual with a passion for customer service, we encourage you to apply for this role.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Elkins Park, PA 19027 (Required)
Ability to Relocate:
- Elkins Park, PA 19027: Relocate before starting work (Required)
Work Location: In person