Fox Rent-A-Car (a division of Europcar Mobility Group USA) is a benchmark for value leisure car rental. The US market is rapidly growing as we continue to open locations nationwide. It's a great time to join the Fox Family!
We're currently pursuing Customer-Centric Sales Pros who are ready to $oar to the top! So it's a great time to join the Fox Family!
Do you have a knack for Sales? Are you committed to providing a great customer service experience? Consider joining our Team of Counter Sales Pros at Fox Rent A Car. Our ideal candidate will have prior sales experience and the ability to work in a demanding, high-pressure sales environment. An aptitude to connect, build relationships, listen, and build rapport with customers is paramount.
Requirements:
- Offer optional coverage products, upgrade the vehicle, prepaid gas option, and other services to each customer, 100% of the time.
- Sales techniques are critical such as building rapport through open-ended questions, top-down sales, emphasizing features and benefits, and overcoming objections.
- Customer service skills are essential including acknowledging customers in line, smiling, eye contact, using the customer’s name, and maintaining composure in difficult situations.
- Meet or exceed Monthly Sales Performance Standards.
- Use company approved service-based sales process/dialogue with integrity and professionalism.
- Qualifying and processing customer’s rentals with accuracy, efficiency, and attention to detail.
- Review rental parameters with all customers to ensure understanding of rates, optional charges, and services. Answer questions, offer maps, directions, and resolve customer service issues.
"How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more." - Tiffani Bova -
We offer:
- A collaborative, fun, and family-oriented work environment
- Continuous Sales Training,
- Paid Training and Career Development Opportunities.
- Benefits: Medical, Vision, Dental, 401k
- Paid Time Off, Vacation Time, and Paid Holidays
- A Great Company Culture and an Awesome Management Team!
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Work Remotely
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Upselling product & services: 2 years (Preferred)
Work Location: In person