Purpose of Position:
Coordinate the activities of Tricont truck loads/ freights. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. This position also plays a vital role in ensuring the company’s continued success by ensuring they are dependable, focused on safety and to be flexible and cooperative. The Transportation Coordinator has knowledge of DOT rules and regulations.
Accountabilities:
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Provide superior customer service to both internal and external customers by exceeding their expectations.
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Dispatch Company controlled freight and support of sales and commodity group managers.
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Dispatch/coordinating between Drivers and sales.
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Able to communicate effectively and timely with Logistics to cover or book loads through 3rd party carriers.
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Follow company policy for processes and procedures.
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Managing, detention, layover, and other accessorial costs in accordance with company process and solve driver issues.
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Maintain on time Pick-Up and Delivery performance of 97% or better.
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Update/track carrier/driver location information within company guidelines
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Back up other Transportation Coordinators.
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Assist Manager in leadership duties and reports when instructed.
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Dispatching Drivers.
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Make sure when coordinating between drivers and customers load information is recorded accurately on dispatch.
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Scheduling appointment with customer for deliveries and pickups
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Able to solve driver issues.
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Maintain on time Pick-Up and Delivery performance of 98% or better.
Minimum Skills Required:
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Work hours – 50 + hours per week as needed (Monday - Friday)
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High School diploma or GED, but college degree preferred.
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3-6 years of transportation and dispatch experience in sourcing and developing carriers and routing.
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Work independently, great communicator & customer service skills
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Problem solving/Investigation skills.
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Ability to coordinate high volume phone skills.
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Computer experience with Microsoft products like excel and email.
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Accurate typing skills
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Preferred transportation experience
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High School Degree/ College Degree
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Data Entry & high-volume phone skills
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Good/Great Communicator & customer service skills
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Ability to work in a fast-paced environment.
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Ability to resolve conflicts.
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Ability to organize/prioritize variety of tasks/projects.
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MS Office Skills (Excel, Word, Power Point)
***Please note: This position does not qualify for relocation expenses. ***
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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H