Founded in 2010, we started RevenueWell because we saw a way to use the latest marketing automation technology to help dentists build better, more connected relationships with their patients and communities. We think it’s a problem worth solving, and thousands of dental practices across the country seem to agree. The company has grown very quickly over the last few years, and we’re now a team of more than 150 diverse people that are committed to our mission, super-focused on our product, and fanatical about helping our customers succeed.
In December 2019, we partnered with Marlin Equity Partners to help us aggressively expand our vision in healthcare. Since then, we have more than doubled our footprint (through strong organic growth and acquisition of PBHS) to over 12,000 customers, and we are just getting started! If you are excited about healthcare, working with talented people, aren’t afraid to roll up your sleeves, and want to help build a healthcare technology company that makes a real difference for providers and patients – this opportunity might just be for you.
WHY WE’RE LOOKING:
We are looking to add a Customer Success Manager to join our Customer Experience Department. As a Customer Success Manager at our SaaS company, your primary responsibility will be to ensure the success and satisfaction of our customers. You will play a crucial role in building strong relationships with our clients, understanding their goals and objectives, and helping them achieve success through the effective utilization of our software products.
WHAT YOU’LL DO:
Conduct training sessions, either remotely or on-site, to educate customers on the features, functionalities, and best practices of our software.
Track and analyze customer success metrics, such as customer satisfaction, adoption rates, and retention.
Communication with Sales, Onboarding, Product, and Support to ensure short time to first value, speedy resolution of technical issues, and feedback to the Product team.
WHAT WE’RE LOOKING FOR:
WHAT’S IN IT FOR YOU:
Work/Life Balance: A super laid-back environment where hustle goes a long way and work is enjoyable. A true Work Hard Play Hard mentality. We believe in working hard, for our clients every day while ensuring satisfaction in your role and ample time to enjoy activities outside of work. Along with having remote flexibility.
YOU Make the Difference: You’ll spend your days building and maintaining relationships with new and existing customers. You will be consulting with health professionals to help them be more profitable, to be more present for their patients, and to make office life easier!
RevenueWell is an Equal Opportunity Employer of minorities, females, protected veterans, and individuals with disabilities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
No search firm solicitations, please.
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