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Glosshouz has the friendliest aesthetics and wellness experts in the industry. We invite you to explore more about us www.glosshouz.com
Job Summary
Be over-the-top friendly, smiling, and inviting to our guests while performing front desk and spa operations. Describe and sell the Glosshouz BFF Savings Program. Always recommend products to the guests which may benefit them. Routinely re-book guests for their next services, cross-sell and promote our providers for their expert abilities. Help manage team schedules, maintain the quality of service, organization, and cleanliness of the spa.
Welcome and acknowledge all guests immediately with a smile! Anticipate and address guests' service needs. Thank guests with genuine appreciation. Truly care about our guests' experience while always striving to make it an exceptional one. Answer telephones and greet/serve clients with cheer and enthusiasm.
Develop and maintain positive relationships with team members. Ssupport each other to reach higher goals. Ensure adherence to quality expectations and standards. Assist with marketing initiatives, marketing plans, and activities. Clean and organzie the spa routninely as needed.
Be friendly and smiling always. Help team members proactively. Communicate well and professionally to genuinely understand. Care about our guests and your co-workers and the success of the company. Exhibit integrity in your words and actions and work to do the best for the company. Be accountable for your performance and strive to achieve great success for you and the business.
Help with inventory, purchasing, scheduling, maintain the spa environment so it is impeccably clean and organized. Follow-through on our sales and management systems and processes. Notify General Manager of spa/salon maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional for all the Team; maintain confidentiality of proprietary information; protect company assets.'
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Work Remotely
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Application Question(s):
- Are you able to serve alcohol in Colorado (21 years age requirement)?
Experience:
- Customer Service: 6 years (Required)
- Sales: 2 years (Required)
- Team Management: 2 years (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Relocate:
- Centennial, CO 80112: Relocate before starting work (Required)
Work Location: In person