JOB SUMMARY
The Claims Services Representative position is responsible for processing claims expense invoices for separate carrier entities and vendors including data verification, compiling and entry for payment in an accurate, efficient, and timely manner in support of claims.
ESSENTIAL FUNCTIONS
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Ensure daily processing of invoices are completed in a timely and accurate manner while adhering to departmental procedures
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Entry and payment of invoices
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Maintain relationships with new and existing vendors for payment inquires
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Reconciliation of accounts receivable statements as it relates to our vendors
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Investigation and verification of potential discrepancies by reconciling vendor accounts, payments, and monthly vendor statements
REQUIRED SKILLS & EXPERIENCE
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High degree of accuracy and attention to detail in a high-volume environment
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Solid understanding of basic bookkeeping and accounting payable principles
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Expert in Microsoft Outlook, Microsoft Word and Microsoft Excel with extensive working knowledge of Microsoft Excel formulas and spreadsheets required
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Ability to work well in a team-oriented environment, as well as independently
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Strong phone etiquette and customer service experience required
EDUCATION & TRAINING
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High school diploma required; Associate Degree in finance, accounting or business administration preferred.
EXPERIENCE
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Minimum 2 years of related accounting payables experience in Claims processing and financial environment.
LICENSES OR CERTIFICATIONS
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Insurance 6-20 License, preferred.
WORK ENVIRONMENT
Work is primarily sedentary in nature. Job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and other devices. The employee will be exposed to normal office environment conditions and temperatures. Noise level is low to moderate.
PHYSICAL DEMANDS
The role requires sitting for long periods of time, as well as working with computers and other electronic screens under fluorescent lights.
PERFORMANCE OF JOB DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with HCI policy and applicable law. HCI cannot guarantee any accommodation requested by an employee and this job description does not constitute an agreement to do the same. Employees must review HCI’s policies regarding reasonable accommodation and notify the Human Resources Department regarding any accommodation request.
NATURE OF JOB DESCRIPTION
This is a primarily hybrid remote position that does require one week per quarter in-office. Candidates must live within 60 miles of 3802 Coconut Palm Drive, Tampa, 33619.
This is not a complete itemization of all facets of this position. While this is intended to be an accurate reflection of the current job, HCI reserves the right to revise the job or to require that other or different tasks be performed as assigned. This job description is not an employment agreement or contract. Employment with HCI is on an “at-will” basis and may be terminated by HCI or an employee at any time and for any reason.