About Us:
At our Pediatric Dental Practice in North Garland , we are dedicated to providing exceptional pediatric dental care in a warm and welcoming environment. Our team is committed to making dental visits a positive experience for children and their families. We pride ourselves on our patient-centered approach and are looking for a Lead Receptionist / Front Desk Supervisor to join our dynamic team.
Role Summary:
As the first point of contact for our patients, the Receptionist plays a crucial role in setting the tone for a positive patient experience. We are seeking a professional with a friendly demeanor, exceptional organizational skills, and a passion for making a difference in children's lives. The ideal candidate will have a strong , proficiency with Open Dental software, and a solid understanding of dental insurance processes.
Key Responsibilities:
- Manage front desk operations to ensure smooth and efficient daily functions.
- Provide outstanding customer service, making patients and their families feel welcomed and valued.
- Schedule appointments, manage patient recalls, and follow up on insurance claims.
- Maintain high service standards.
- Work closely with dental staff to coordinate patient care and streamline office operations.
- Handle patient inquiries and resolve issues with a positive attitude.
Qualifications:
- Minimum of 2 years of experience in a dental office setting.
- Proficiency in Open Dental software.
- Knowledgeable in dental insurance filing, follow-ups, and recall scheduling.
- Excellent communication and interpersonal skills.
- A stable work history and a positive, pleasant demeanor.
We Offer:
- Competitive salary with performance-based bonuses.
- Paid vacation and holidays.
- Discounted dental care for you and your family.
- Opportunities for continuing education and professional development.
- A flexible schedule to support work-life balance.
Join Us:
If you're looking to make a meaningful impact in a rewarding field, we offer an excellent opportunity to grow professionally while contributing to the health and happiness of children. We value our staff and provide a supportive and enriching work environment.
We look forward to meeting our next team member who will help us continue to provide top-notch dental care to our community!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Continuing education credits
- Employee discount
- Free parking
- Opportunities for advancement
- Paid sick time
- Paid time off
- Tuition reimbursement
- Uniform allowance
- Wellness program
Healthcare setting:
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have experience in a pediatric dental office setting for at least 2 years ?
Experience:
- Dental Office: 2 years (Required)
- Dental Insurance verification: 2 years (Required)
Ability to Relocate:
- Garland, TX 75040: Relocate before starting work (Required)
Work Location: In person