Centra Credit Union has an exciting opportunity for a Branch Relationship Manager at our newest location in Zionsville, Indiana. This position assists in the efficient and effective management of a branch office. This position is responsible for supervising the operations of the branch, assisting in Team Member development and coaching duties; ensuring positive Member engagement standards through sales and service delivery; delivering loan production, deposit growth, and Membership growth within budgetary requirements; and maintaining branch in a safe and sound manner in compliance with policy and procedure. Branch Relationship Manager I, II and III differentiations consist of branch scope, market opportunities, and branch life cycle.
Spanish/English interpreters may be eligible for an interpreting differential.
ESSENTIAL FUNCTIONS: This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.
- Reports and assists the Branch Development Manager to promote the growth and development of the branch.
- Serves as subject matter expert and maintains knowledge and awareness of branch operations, safety, security, account procedures and policies and policies and procedures.
- Supervises the day-to-day operations of the Retail Team Members. Supervisory duties include assisting in Member engagement coaching, training and development, and demonstrating and cultivating Centra’s Vision, Mission, Culture and Core Values.
- Creates value by performing Member account transactions, having relationship-building conversations with Members on Credit Union products and services
- Assists in cultivating new Membership, lending and deposit growth opportunities through various market and community initiatives and activities.
Required
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Equivalent combination education & experience or better
Preferred
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Associates or better
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1-3 years related experience or better
Required
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NationMultistateLicensing