Job Title: IT Infrastructure Support Engineer - Japanese Bilingual
Location: Schaumburg, IL
Salary: 60-70K (DOE)
Employment Status: Direct Hire, Full Time
Entry level with some experience in similar field are welcomed.
- This is a hybrid position. How much customer site work there will be is dependent on the specific customer. The candidate must have a car and driver’s license and be available to go to their customer’s worksites.
Job Summary
This position is primarily responsible for providing implementation, support and maintenance of the technology components that comprise our client's network and infrastructure environments.
Essential Functions:
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Provide technical support for Microsoft's core business applications and virtualization environments (Citrix, Microsoft, VMware).
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Implement and support Microsoft Server technologies (Windows Server, SQL Server, SharePoint, Exchange, Active Directory).
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Monitor and resolve network issues for WAN/LAN connectivity, routers, firewalls, and security products.
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Document actions taken to resolve issues and interface with clients and vendors for project implementation and technical problem resolution.
Responsibilities and Duties:
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Provide technical support for Microsoft applications and virtualization.
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Implement Microsoft Server technologies and resolve network issues.
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Document actions, interface with clients and vendors, and support team members.
Skills and Qualifications:
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Proficiency in Windows Server and Desktop Operating Systems.
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Maintain valid Driver’s License and personal use vehicle in reliable working order.
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Work schedule availability must be flexible to support 24x7, including nights, weekends, and holidays.
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Ability to work remotely, and travel to customer sites and communicate technical information effectively.
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Required to have business level Japanese fluency, networking hardware experience
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Other Requirements: Frequent travel, flexible schedule, physical capability for lifting.
Note: This Job Description may not include all responsibilities and duties. Personnel are encouraged to suggest improvements.
To apply, please email resume to abutterfield@pasona.com