Please read carefully,
We are a new fine dining Italian restaurant, and we will open our doors in mid-August, please apply if you meet the requirements and if you can wait to start to work with us at the time mentioned.
About Us:
Valentino Ristorante Italiano is an upscale fine dining establishment known for its exquisite cuisine, elegant ambiance, and exceptional service. We are committed to creating memorable dining experiences for our distinguished guests, offering a sophisticated menu crafted with the finest ingredients and impeccable presentation.
We are seeking an elegant and charismatic hostess to join our team.
Position Summary:
As a Fine Dining Hostess, you will be our guests' first point of contact, responsible for creating a warm and welcoming atmosphere and setting the tone for their exceptional dining experience. We are looking for a poised, charming, and professional individual who excels in providing top-tier hospitality. The ideal candidate will have excellent communication skills, a warm demeanor, and the ability to efficiently manage reservations and seating arrangements.
Step into our fine dining Italian restaurant and be greeted by our charming hostess, the epitome of unique sophistication, dressed in a one-of-a-kind special design dress. This stunning creation catches the eye creating a mesmerizing interplay of light and shadow with every movement. The overall effect is a harmonious blend of art and fashion, making your presence unforgettable and setting the tone for an extraordinary dining experience.
Key Responsibilities:
· Guest Reception: Warmly greet guests upon arrival with a smile and a welcoming attitude.
· Reservation Management: Handle reservations via phone, email, and in-person, ensuring accurate record-keeping and effective communication with the team.
· Seating Arrangements: Coordinate seating arrangements to optimize table turnover and accommodate guest preferences while maintaining a seamless flow of service.
· Customer Service: Address guest inquiries and concerns promptly and courteously, ensuring a high level of customer satisfaction.
· Ambiance Maintenance: Ensure the hostess station and entry area are always clean, organized, and visually appealing.
· Collaboration: Work closely with the management team and waitstaff to ensure smooth operations and an exceptional dining experience for all guests.
· Special Requests: Manage special requests and accommodate VIP guests, special occasions, and other unique situations gracefully and efficiently.
· Menu Presentation: Offer menus to guests, provide information about specials, and answer questions regarding the menu and restaurant services.
· Follow-up: Occasionally follow up with guests to ensure their dining experience is going well and to address any additional needs they may have.
· Performs all other related and compatible duties assigned.
Qualifications:
· Experience: Previous experience as a hostess or in a similar customer service role in a fine dining or upscale restaurant is preferred.
· Appearance: Maintain a polished and professional appearance and demeanor, consistent with the restaurant's standards of elegance and sophistication.
· Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse clientele.
· Organization: Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
· Flexibility: Willingness to work evenings, weekends, and holidays as needed.
· Team Player: Ability to work collaboratively with a team to ensure a high level of service.
Evening shift: 4:00 pm to 10:00pm
Schedule: Tuesday to Sunday
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 15 – 40 per week
Benefits:
Physical setting:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person