About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values.
Our Core Values:
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Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.
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Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.
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Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.
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Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.
What We Offer:
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Competitive daily compensation with wages on demand
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Enjoy Sundays off for quality family time and a better work-life balance
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Access to the latest automotive technology in a family-oriented environment
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Comprehensive paid training to help you succeed and grow within our family
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Opportunities for rapid career advancement within our tight-knit team
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401K plan with matching options to secure your family's future
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Paid vacation and holidays to cherish moments with your loved ones
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Health and dental insurance to protect your family's well-being
Responsibilities:
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Sells parts to all customers, over the counter, through the shop, or on the phone.
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Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
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Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
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Answers phone calls, providing price quotes and other information.
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Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary.
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Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order.
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Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice.
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Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
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Perform other duties as assigned.
Qualifications:
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Professional demeanor
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Strong communication skills
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Highly organized
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Excellent interpersonal skills
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High School Diploma or equivalent
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At least 1 year experience
Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!