It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as the Records Coordinator (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
One of three Records department unit employees in the Office of Financial Aid who is the lead with responsibility for overseeing all functions of the unit. To facilitate the office mission to ensure economic stability of applicants and progression toward graduation, the Records Coordinator must: Plan and anticipate work of unit based on anticipated cycle, ensuring team-oriented environment, and oversee activities of two administrative support assistants; Provides lead work direction to two Administrative Support Assistant II, Records Assistants and student employees to coordinate and oversee all aspects of the student records functions related to financial aid applications and supporting documentation. Performs a comprehensive and detailed review of incoming documents to ensure that they meet federal and institutional documentation requirements for financial aid. Provides information in person and via telephone to students, parents, staff, faculty and the external community regarding financial aid policies and procedures. Provides processing support which includes processing more than 100,000 documents annually. Coordinates the document imaging processes for the electronic retention of documents. Develops and maintains office procedures to ensure the confidentiality of all student records. Other duties as assigned.