We are a small independent hotel in Midtown Manhattan looking for Housekeepers/Receptionists to join our team. We are open 24/7 so applicants must be flexible with holidays and weekends.
We offer an exciting opportunity to live in New York and help us build our sleep startup. We are on a mission to revolutionize the hospitality industry by offering affordable and on-demand accommodation to all. You will also have the opportunity to work in our other locations in the future. People interested in travel and hospitality will get hands-on experience on how to operate and meet people from all over the world.
REQUIREMENTS
- Can speak English
- With work permit
- Committed to staying long-term
- Must be willing to be assigned in any of locations in New York
- Willing to work 25-40 hours per week and cover emergency shifts
- Must be available to work from Sunday to Saturday, including days and nights, holidays and overtime
- Must be available to assist other departments and perform additional duties when needed
- Willing to provide $250 security + uniform deposit (refundable)
DUTIES AND RESPONSIBILITIES (HOUSEKEEPER)
Duties include, but are not limited to:
- Ensure all pods, rooms and common areas are clean, sanitized and presentable.
- Make beds according to the company standards, including laundry.
- Provide excellent customer service to guests, addressing any concerns or requests promptly and professionally.
- Restock and replenish supplies such as body soap, towels and other amenities.
- Check if all equipment is working properly and report any maintenance concerns.
- Assist other departments and perform additional duties when needed.
DUTIES AND RESPONSIBILITIES (RECEPTIONIST)
Duties include, but are not limited to:
- Perform all check-in and check-out tasks
- Deal with guest complaints, queries and special requests online and in-person
- Maintain the highest level of cleanliness, safety, and customer service satisfaction standards
- Make beds according to the company standards of procedures
- Provide advice and information about local attractions, restaurants and transport options
- Ensure quietness at all times
- Check if all equipment is working properly and report any maintenance concerns
- Assist other departments and perform additional duties when needed
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Expected hours: 25 – 40 per week
Schedule:
Work Location: In person