Accounts Receivable Clerk is responsible for the day-to-day management of incoming payments and billing inquiries. The AR clerk will record transactions, update customer records, and ensure the timely collection of payments, serving as a fundamental part of the financial team.
Company Priorities:
1. Develop and Maintain a Strong Team
2. Gachina Customer Service Standards
3. Gachina Quality Standards
Primary Responsibilities:
- Monthly contract billing and Special billing management, including the management of client portals.
- Process customer payments, including cash, checks, and electronic payments.
- Maintain and amend the customer billing reconciliation sheet.
- Monitor accounts receivable aging and follow up on overdue payments.
- Perform accounting-related tasks as assigned!
Specific Responsibilities:
- Process monthly recurring contract invoices.
- Set up client portal accounts for invoice uploading.
- Set up ACH accounts.
- Process monthly refund checks.
- Schedule monthly Auto Direct Debits
- Attend month-end meetings with the contract administrator and branch managers.
- Assist in month-end closing activities related to accounts receivable.
- Maintain and update client records.
- Work with IT to report any billing issues with our systems.
- Maintain the AR, Accounting, Client’s PO, and general email inboxes daily.
- Set up monthly collection meetings for updates and discuss action plans to collect outstanding accounts.
- Train Branch Administrators on the process of collections
- Resolve invoice disputes while maintaining customer relations.
- GL accounts reconciliation
- Run daily dunning notices.
- Reach out to existing clients to encourage electronic payments.
- Maintain and file the monthly deposits in their corresponding folders.
- Support Accounting team.
Skills Required:
- Computer experience: Proficient in Microsoft Office Excel, Word, and Outlook
- Ability to manage a large volume of transactions with accuracy.
- Verbal and written communications
- A degree in accounting or two years of experience is preferred.
- Internal and external Customer Interaction
o Professional demeanor and appearance
o Responsive, flexible, positive attitude, initiative, and collaborates with the team.
o Strong problem resolution, prioritize work, and exercise discretion.
o Productive with efficient use of workday and management of workload
Job Type: Full-time
Pay: $66,560.00 - $70,000.00 per year
Work Location: In person