JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
In a fast paced and dynamic environment, you will manage daily individual move request from end to end as requested; participate in other projects as required.
Coordinate moves for 1-25 people, including all scheduled activities with property management, facilities management, all parties involved in relocations, etc.
Role will require ability to move freely throughout the multiple buildings, bending, and reaching.
Primary lead for oversight of third party move related vendors
Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
Coordinate work order and small project execution with vendors, including but not limited to furniture reconfigurations and space enhancements
Perform pre-move and move day duties to include but not limited to: pre-and post-move inventory/check-out/check-ins, furniture inventory, hanging move signage and supervising movers
Ensure all move management activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
Coordinate with client representative to provide employees workstations accommodations as necessary
Assist Move Managers with large project moves as needed
Occasional lifting of up to 20 lbs.
Will be required to support other locations in person and virtually (5% travel)
Ability to work flexible schedule, including weekends, nights, and/or holidays
Administrative Function
Support Corrigo work order management.
Support FMS move requests management.
Meetings - Attend meetings with clients, vendors, technology partners regarding move requirements.
Attend weekly team meetings
Compliance
Support audit compliance with facility & financial management, safety and operational policies and procedures.
Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly.
Support all Company policies and training requirements regarding safe and efficient operations and work practices.
Implement and monitor hazard control and team safety practices, ensure compliance. Desired experience and technical skills
Required
3 – 5 years practical experience
Excellent written and verbal communication skills
Microsoft Office Suite
Experience with automated maintenance management system
Ability to review and understand floorplans in PDF or CAD format
Strong interpersonal skills with the ability to interact with executive level internal & external clients
Ability to multi-task and work both in a team and independently
Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business.
Flexibility with work hours and local travel as needed
Valid driver’s license
Negotiation skills
Excellent customer relationship skills
Creative thinking and problem solving
Ability to learn various JLL and Client systems
Must be willing to work flexible schedule, including weekends, nights, and/or holidays
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.