Job Title: Case Manager
Supervisor: Case Management Supervisor
Job Status: Full-time, Exempt
Job Hours: 35 hours per week
Location: 239 West 49th Street
Compensation: $60K - $65K, annually
About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to
improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a
robust array of programming, Encore takes a “no wrong door approach” to ensure Seniors are able to
age in place comfortably for as long as possible. Encore is recognized as one of the most respected and
trusted nonprofit organizations providing services for older New Yorkers in New York’s City. Encore is
on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers,
but also for the essential human service employees who serve as the City’s safety net. Do not miss this
chance to work for a mission-oriented organization, which centers employees as its number one
resource.
About Position: The Case Manager will provide concrete case management and supportive counseling
services to older adults to facilitate them "aging in place" in their homes in the community through the
Expanded In-Home Services for the Elderly Program (EISEP). The Case Manager will also provide
comprehensive case management for assigned homebound older adults including assessments and
develop care plans to ensure that personal needs are met.
Benefits: This position is a full-time position with benefits that include medical insurance (with
Employee contribution), Dental, Visions, generous paid time off (vacation, personal days, sick days and
earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible
Spending Account, Dependent Care and transit benefits.
Responsibilities:
- Perform in-home assessments and reassessments of homebound older adults and develop
comprehensive care plans including assessment of informal and formal supports;
- Provide comprehensive ongoing case management services including information, case;
assistance, entitlement counseling, referral, supportive contact, advocacy, and crisis
intervention;
- Keep records of all contact with clients, including case files, unit entries in the computerized
client database;
- Initiate referrals to and coordinate activities with homebound meal and homecare agencies;
- Ensure that all regulatory, compliance, and programmatic requirements are met; including
timeliness of client contacts and assessment and reassessment visits;
- Attend training as required including mandatory DFTA training;
- Perform related duties as required by the Case Management Supervisor and/or Program
Director.
Required Qualifications:
- Master’s Degree in Social Work or related field preferred or;
- Bachelor's Degree in Social Work or related field required or High School Diploma or Associates
Degree with 4 or more years of Casework experience in community Social Service or Social
Action programs;
- At least 3 years of professional social work experience working with an elderly population;
- A passion, warmth and sensitivity for Encore’s mission;