Field Service Engineer - ThERM Product Line (Full-Time)
Prism Controls, Located in Lowell, MI applies technology to make farmers more efficient by providing customized control systems and solutions for egg production in North America. Prism Controls' computerized data collection, reporting and control systems help advance the egg industry while providing our staff with an environment rich in entrepreneurial innovation, challenge and purpose. Come help us help farmers feed the next billion!
Prism Controls holds these Core Values:
* We care deeply about our people and our customers,
* We are reliable and hard-working,
* We have a positive, figure it out and get it done attitude,
* We are technical experts with a thirst for learning.
We are looking for a candidate who embodies these core values with the following job functions in mind:
· Design, implement, and configure air sampling strategy and controls layout for our ThERM product line.
· Commission, wire, terminate, configure, customize, and troubleshoot ThERM control systems and components at customer locations
· Clean, maintain and certify control cabinets and air sampling equipment and certify smoke detection at customer locations.
· Provide input on and manage Prism Control's ThERM service contract program.
· Provide supervision, inspection, testing, evaluation, and education of other contractors and their work relating to our systems
· Read, understand, and be able to explain to others electrical and mechanical drawing packages, data sheets, and instructions from Prism Controls and other sources to integrate the various components of a control system.
· Provide training, advice, guidance, direction, and consulting to customers and contractors as far as recommended practices, equipment operation, egg production, egg processing, and other related systems.
· Troubleshoot and support Microsoft Windows, PCs, networking, equipment and systems as well as related third-party systems over the phone, via email, and through remote access
· Troubleshoot third-party mechanical, electrical, and control systems to ensure proper operation of equipment
· Write logic, PLC I/O layouts, and human interface control systems.
· Participate in a 24-hour rotating On-call technical support hotline
· Execute special projects based on direction from the operations manager.
Requirements:
· Interest in long-term employment and on-the-job training, with good interpersonal skills and mindset required.
- 3-5 years experience in one or more of the following
- Industrial, agricultural, process, and/or HVAC controls
- Computer networking, PC support, information technology, and/or complex software
- Agricultural equipment, operation and/or technical maintenance
- Controls level electrical systems, PLCs and automation systems or other complex electronic systems
- Field service involving controls, electronics, and/or PLC's
- Ability to read and use schematics, drawings, documentation, and datasheets. Experience in project management, and customer service
- Proficient and diplomatic with oral and written communication with customers.
- Technical aptitude and experience preferred, including electrical and mechanical systems.
- >75% Travel - Willing to work irregular hours and weekends as required. Potential for trips lasting up to 3 weeks at a time.
· Willingness to work in an agricultural environment which can be dirty, and dusty. Employees may encounter condensing humidity, heat, cold, airborne ammonia, airborne allergens, cleaning and disinfectant compounds, pests, insects, and manure during the course of work.
· Ability to both stand and sit while working for long periods of time, climb stairs and ladders, have the ability to move around and through agricultural equipment and construction sites, use lifts, power, and hand tools, and any other activities generally associated with construction and/or office work.
· Experience in managing and executing compliance programs/activities would be beneficial.
Prism Controls offers a competitive salary and excellent benefits package, including a generous allotment of Personal Time Off and a profit-sharing bonus. To learn more about Prism Controls and our products, please visit our website at: www.prismcontrols.com
Job Type: Full-time
Pay: $62,400.00 - $73,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Supplemental pay types:
Experience:
- Computer networking, PC Support, IT, and/or complex software: 3 years (Required)
- Industrial, agricultural, process and/or HVAC controls & PLC: 3 years (Required)
- Writing Logic: PLC & human interface control systems: 3 years (Required)
Ability to Relocate:
- Grandville, MI 49418: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in Grandville, MI 49418