Job Summary: We are seeking an Independent Contractor with expertise in computer hardware, IT infrastructure, and software troubleshooting to join our team. The ideal candidate will possess strong communication skills and be proficient in various operating systems. Duties: - Provide technical support for computer hardware, IT infrastructure, and software-related issues - Troubleshoot firewall and ServiceNow incidents - Communicate effectively with clients to understand and resolve IT concerns - Perform software troubleshooting and remedy issues promptly - Maintain and support Linux operating systems - Assist with office IT setups and configurations Skills: - Proficiency in computer hardware and IT infrastructure - Experience with firewall configurations and ServiceNow incident management - Strong communication skills to interact with clients and team members effectively - Ability to troubleshoot software issues efficiently - Knowledge of various operating systems, including Linux - Familiarity with remedy processes for IT incidents As an Independent Contractor, you will have the opportunity to showcase your technical expertise while working on diverse IT projects. Join us to contribute your skills and grow professionally in a dynamic environment.
Job Types: Full-time, Contract, Part-time
Pay: $30.00 - $150.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- Professional development assistance
Compensation package:
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
Ability to Relocate:
- Miami, FL: Relocate before starting work (Preferred)
Work Location: In person