TITLE: HVAC Service Support Technician
LOCATION: West Chester, OH
SHIFT: Travel up to 25%
PRIMARY DUTIES:
- Collaborate with the Service Manager and Field Service Technicians to streamline daily tasks.
- Take ownership of document control, ensuring accurate and organized record-keeping.
- Manage the filing of reports and documentation in a systematic and accessible manner.
- Actively participate in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time).
- Contribute to the continuous improvement of processes and procedures within the support function.
- Maintain a proactive and solution-oriented approach to problem-solving.
QUALIFICATIONS:
- Previous experience in the HVAC industry
- Previous experience in an Administrative or Support role is a plus
- Microsoft Office
- Mechanically Inclined
- Attention to detail