Busy Board-Certified Plastic Surgeon with two office locations in need of a FULL-TIME Receptionist to provide 5-star customer service to patients and prospective plastic surgery patients. We are looking for a dynamic, energetic and organized individual to coordinate front desk activities and act as receptionist for fast paced practice.
Must have strong customer service/sales experience, be computer literate (MS Office, Word, Excel and PowerPoint) with good keyboarding skills, detail oriented, possess excellent communication skills (including editing and writing ability) and have the ability to effectively sustain multiple simultaneous tasks while maintaining a high level of customer service.
This person will be the first face of the practice (on the phone and in person) and responsible for greeting patients with a smile and making all patients feel welcome. They will be accountable for managing the front desk, making/confirming appointments, triage of calls, checking patients in/out, filing, chart organization. Must have a professional presentation that is representative of our upscale practice. Must be a team player that thrives in a busy service environment.
Responsibilities include but are not limited to:
-Maintain neat clinic premises and a good working environment throughout the day; including light cleaning
-Maintain a professional appearance, upbeat positive attitude and poise
-open and close office
-handling phone calls and leads as they come in
-meet and greet patients with a smile
-collect payments from patients
-answer email and phones promptly and professionally
-schedule appointments accurately
-provide support to medical personnel
-Educate patients on treatments and technologies
-Ability to multitask, work in a fast-paced environment and have a high level attention to detail
-Ability to work independently and to partner with others to promote and environment of teamwork
-Creative thinking ability to identify, anticipate and solve problems
-Be flexible and open to new roles and ongoing changes
Requirements:
Healthcare experience
Proficiency in English, multilingual preferred
Organizational, prioritizing and analytical skills
Salary and Benefits:
Full Time Position
Salary commensurate with experience
Health Benefits plan after successful evaluation period
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
- Dermatology
- Medical-Surgical
- Plastic Surgery
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person