Steele Auto Group is hiring a Service Advisor to join our team at Steele North Star Chrysler Jeep Dodge Ram. Steele Auto Group is committed to the growth and development of our employees. If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today.
What We Offer:
- Competitive pay
- Health, Dental, Vision, and Voluntary Benefits
- Company paid short-term disability insurance
- Paid time off
- 401(K) with opportunity for Company match
Qualifications:
- Bilingual a plus
- Three years of customer service experience preferred
- Valid Driver's License
- Strong interpersonal skills
- Excellent communication skills
- Ability to work in a team-driven environment
- Good organization and learning skills
Responsibilities include but are not limited to:
- Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems.
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develop estimates by costing materials, supplies, and labor.
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns.
- Maintain automotive records by recording problems and corrective actions planned.
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day. To learn more about our company, culture, and opportunities, please visit: www.steeleauto.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- San Antonio, TX 78216: Relocate before starting work (Required)
Work Location: In person