**Job Summary:**
We are seeking a skilled Front Desk Receptionist at our Endoscopy Center to join our team. The ideal candidate will be responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
**Duties:**
- Greet and welcome patients as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Verifying medical insurance
- Verifying/correcting patient information in eClinical Works
- Taking payments for different services provided at the center
- Handling/counting cash, checks, and credit card payments
- Scanning documents into a different computer systems
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Keep inventory of stock of front desk supplies
**Experience:**
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
**Skills:**
- Customer service
- Clerk
- Order entry
- Medical receptionist
- Front desk
- Calendar management
- Computer literacy
- Knowledge of phone systems
- Administrative capabilities
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- No nights
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Nashville, TN 37205 (Required)
Ability to Relocate:
- Nashville, TN 37205: Relocate before starting work (Required)
Work Location: In person