Are you passionate about providing exceptional customer service in the medical practice industry? Children's Dental FunZone is seeking a Customer Service Representative to join our team. As the first point of contact for our patients and their families, you will play a crucial role in ensuring a positive experience for all who interact with our practice.
Responsibilities:
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Answer incoming calls and respond to inquiries in a professional and friendly manner
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Schedule appointments and manage the appointment calendar
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Verify insurance coverage and process payments
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Assist patients with completing necessary forms and paperwork
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Address and resolve customer complaints and concerns
Qualifications:
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High school diploma or equivalent
- Prior customer service experience in a healthcare setting preferred
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Excellent communication and interpersonal skills
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Strong attention to detail and organizational skills
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Ability to work in a fast-paced environment and multitask effectively
If you are a team player with a positive attitude and a passion for helping others, we want to hear from you. Join Children's Dental FunZone as a Customer Service Representative and make a difference in the lives of our patients.