The medical records specialist’s responsibility is to provide general support to Bluestem Health and the clinical staff in maintaining electronic medical and paper records.
Essential Duties:
- Process incoming mail and faxes
- Managing documents in the image control system
- Answer phones in a courteous and professional manner and address questions regarding the patient medical history within the legal guidelines set forth by HIPAA regulations.
- Locating documents for clinical staff
- Data entry
- Processing Releases of Information
- Follow through on inquiries and be able to acknowledge when delegation of the task is needed
- Support other members of the medical records team and Bluestem Health team as needed or assigned
- Performs scanning of the paper health information record into the electronic health record following established guidelines.
- Performs analysis of scanned document images to assure accuracy and legibility maintained.
- Participates with clinic office staff, and supervisor to establish well-coordinated compliant scanning routines.
- Promotes an atmosphere that encourages enthusiasm regarding accurate record maintenance and availability.
- Assumes the primary responsibility for hardware tests to insure proper feeding of scanner sheets. Maintains a daily log of scanning activities as directed by the Health Information Manager.
- Inspects the equipment to identify the cause of errors or other problems or defects. Demonstrates knowledge and understanding of scanning function through education.
- Assumes responsibility of maintaining an inventory of supplies and spare parts for the scanner.
- Perform other duties as assigned by the medical records supervisor to meet the needs of the clinic