POSITION PURPOSE
STRONG RECOMMEDATION
We strongly recommend that you make a short 1-2 minute video about yourself and why you want to work at Style Encore.
To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise.
MAJOR AREAS OF RESPONSIBILITY
1. Exhibit appropriate selling and buying behaviors. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
2. Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
3. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store concept.
4. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.
5. Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.
6. Achieve personal and store sales goals by applying sound customer service and sales protocol.
QUALIFICATIONS
1. Prior retail experience preferred in similar product lines, but willing to train the right candidate.
2. Proven customer service skills required.
3. Ability to work well as a team member, accept constructive feedback, and follow directions.
4. Excellent communication and interpersonal skills.
5. Sales and goal driven.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for long periods of time, up to 8 hours a day.
2. Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
3. Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
4. Exposure to typical retail environment conditions and noise levels.
5. Able to operate a computerized sales terminal.
Job Types: Full-time, Part-time
Pay: From $11.00 per hour with an opportunity for a raise at the 90 day evaluation from start date.
Job Type: Part-time
Pay: From $11.00 per hour
Expected hours: 5 – 15 per week
Benefits:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Rotating weekends
- Weekends only
Application Question(s):
- Transportation?
- Ability to use Group Me and Scheduling app?
- Comfortability of handling money and counting money back to customers?
- Do you have the ability to follow directions, ask questions, and once trained able to work independently ?
- The hours we are filling are Fri- Sunday. Our hours of operation are 10am-8:30pm F/S and 12pm-6pm on Sunday. Can you accommodate to shifts during these times?
- Tell us of a time that you had to deescalate a situation with a customer, co-worker, or employer?
- School hours we would have to accommodate too?
Experience:
- Sales: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person