Nanny and Me is seeking a detail-oriented and proactive Administrative Assistant to support our team in providing exceptional childcare services and family advisory support. As an Administrative Assistant, you will play a crucial role in assisting with lead generation, client outreach, email communications, consultations, and various administrative tasks to help facilitate successful placements and relationships between families and nannies.
Responsibilities:
- Conduct lead generation activities to identify potential clients interested in childcare services
- Reach out to prospective clients through phone calls, emails, and other communication channels to promote our services and schedule consultations
- Assist in preparing marketing materials and email campaigns to drive engagement and increase brand awareness
- Coordinate consultations with families and nannies, ensuring smooth communication and follow-up throughout the placement process
- Maintain accurate records of client interactions, inquiries, and outcomes in the CRM system
- Provide administrative support to the team as needed, including scheduling appointments, organizing files, and assisting with other day-to-day tasks
- Collaborate with team members to ensure a seamless and efficient workflow for client inquiries and placements
Qualifications:
- Proven experience in an administrative or customer service role, preferably in a service-oriented or childcare industry
- Strong communication skills, both written and verbal, with the ability to effectively engage with clients and team members
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and CRM software
- Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively
- Ability to work independently as well as part of a team, with a positive and proactive attitude
- Familiarity with lead generation techniques, client outreach strategies, and email communications is a plus
If you are a dedicated and organized individual with a passion for providing excellent administrative support in the childcare industry, we invite you to apply for the Administrative Assistant position at Nanny and Me. Join our team in creating harmonious relationships between families and nannies, and making a difference in the lives of children and families everywhere..
Job Type: Full-time
Pay: $16.00 - $18.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: Remote