About us
We are a boutique spa, owned by women and open to all. We offer massage, facials, and body treatments that are focused on well-being and self-care. We strive to create a unique and memorable experience for our guests, through excellent customer service and quality spa treatments, while promoting peace and relaxation. Friendly professionalism, multi-tasking, and attention to detail are just three important aspects of this job.
Our work environment includes:
- A clean, beautiful and peaceful setting
- Tools to do your job well
- Caring, teamwork focused staff
- Generous pay and job perks
**Job Summary:**
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a positive experience from check-in to check-out.
**Duties:**
- Set up and Close down the spa
-Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and show the guests the spa space and amenities
- Process appointments and cancellations accurately
- Manage guest requests promptly and professionally
- Maintain a clean and organized front desk area
-Laundering of Robes and light cleaning
**Requirements:**
- Previous experience in a front desk or hospitality role preferred
- Knowledge of MindBody software helpful but not mandatory
- Strong communication skills with fluency in English; bilingual skills are a plus
- Excellent guest relations abilities with a focus on customer service
- Ability to work in a fast-paced environment while maintaining professionalism
This position offers the opportunity to work in a unique hospitality environment, interacting with guests from diverse backgrounds. If you are passionate about delivering exceptional service and creating memorable guest experiences, we invite you to apply for the Front Desk position.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 10 – 25 per week
Benefits:
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
Work setting:
Application Question(s):
- Applicants should be able to lift 40 pounds and know their work will require both sitting (30% ) and standing/moving about the spa (70%) of their shift.
Experience:
- Hospitality: 1 year (Required)
Ability to Commute:
- Hillsborough, NC 27278 (Required)
Ability to Relocate:
- Hillsborough, NC 27278: Relocate before starting work (Required)
Work Location: In person